FAQ
Questions, answered.
Common questions, answered. If something's missing — write to us.
Q01 Who is Marine One for?
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Who is Marine One for?
Any seafarer at any stage — engine, deck, or cruise hospitality; from a 17-year-old preparing for IMU-CET to a senior officer or hotel manager. Engineering tracks are live at launch; deck-side tracks (2nd Mate, Chief Mate, Master) and cruise hospitality tracks launch soon.
Q02 How is Marine One different from free online resources?
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How is Marine One different from free online resources?
Marine One is built around structure and depth. Content is organised by department, vessel type and certification level — and cross-referenced against the STCW Code Part A competence tables. The community is moderated by practicing seafarers who know the subject from the engine room and the bridge.
Q03 Is the content updated for the latest amendments (MARPOL, SOLAS, BWM)?
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Is the content updated for the latest amendments (MARPOL, SOLAS, BWM)?
Yes. Regulatory content is reviewed against current MARPOL annexes, SOLAS amendments, IMO Tier III, EEDI/EEXI, CII, and Ballast Water Management Convention requirements.
Q04 Can I access content offline at sea?
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Can I access content offline at sea?
The platform is web-based and works on any browser. You can install it on your phone as a Progressive Web App for faster access on slow ship connections. Heavy content (videos) needs connectivity; text and quizzes work even on weak signals.
Q05 How does the AI tutor work?
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How does the AI tutor work?
Marine One uses Claude AI grounded in the platform's own machinery and exam content — so answers reference our material, not random web data. You can ask oral-style questions and get exam-relevant explanations any time, on any watch.
Q06 Do you cover Indian DG Shipping syllabus only, or international too?
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Do you cover Indian DG Shipping syllabus only, or international too?
The exam tracks follow Indian DG Shipping / MMD syllabus (Function 3, 4, 5 for engineers; equivalent deck functions when those tracks launch). However, shipboard knowledge applies globally — anyone preparing for MCA, AMSA, USCG, or other flag state exams will find the technical content useful.
Q07 What's the refund policy?
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What's the refund policy?
Community Access is non-refundable but a 7-day money-back guarantee applies if you find the platform isn't for you. Exam tracks include a 14-day refund window provided you haven't completed more than 20% of the course.
Q08 Will my purchase auto-renew?
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Will my purchase auto-renew?
No. All tiers are one-time payments. Community Access is valid for 3 years. Exam tracks are valid for 2 years from purchase, enough time to clear two attempts.
Still wondering something?
Write to [email protected] and we'll come back within a day at sea or two ashore.